The map is one of the most important characteristics of a multimedia tour system, providing crucial guidance and information about the surrounding exhibits and points of interest.
When the system is used indoors, a graphic floor plan helps visitors understand their position in the building and its areas. The map can also be used as the basis for tour scenarios with criteria such as available time and preferred thematic content.
When the application is used in cities and open areas, the system supports Point Display function of interest on the map, adaptive merging and splitting points of interest depending on the level of analysis (zoom), as well as points of interest in a list. The application allows for a series of proposed routes and points of interest, depending on position and preferences; a 'suggested best route' is also offered. All position-tracking operations are done via the smartphone's built-in GPS system.
The application enables the user to quickly share their experience (location, time, photos, etc.) by connecting with their favorite social media channels, such as:
The online shop application gives the visitor instant access to an institution's store, allowing them to search for, and buy, any exhibit-related objects or merchandise. Once the guest finishes their tour, the purchase is available for pick-up at the store counter.
The system includes educational applications such as memory games, object-quest, puzzles, questions etc. These customizable applications are interactive and linked to the sites and exhibits, thus enriching the experience of the tour. System administrators can also create new educational applications using the knowledge management functionality.
This application generates statistical data and reports for analysis. The reporting feature provides valuable information regarding site operations and visitor preferences on the following:
• Traffic: records information about the number of visitors, their chronological distribution, and other characteristics of the system
• Exhibit viewing: tracks viewing choices and time spent in different exhibits or areas
• E-Shop: monitors and manages visitors' options related to the objects of online shops
The implementation of electronic ticketing is linked to the knowledge management system via a specific software tailored to the needs of every area, and can issue tickets by phone, internet or vending machine.